Frequently Asked Questions
Everything you need to know about Spigen India products and services.
Are the products sold on Spigen India authentic?
Yes, Spigen India is the official authorized seller. Every product comes with an authenticity code that can be verified on our global website to ensure you have a genuine Spigen accessory.
What is the estimated delivery time for my order?
Most orders are processed within 24 hours. Depending on your location in India, delivery typically takes 2 to 5 business days. Remote areas may take slightly longer.
Does Spigen offer a warranty on mobile cases and accessories?
We provide a limited warranty against manufacturing defects. Cases generally carry a 6-month to 1-year warranty, while electronic accessories like chargers may vary. Please check the specific product page for details.
What is your return and exchange policy?
We offer a 7-day return policy for unused products in their original packaging if they are found to be defective or if the wrong item was delivered. Please initiate the request through our support portal.
Which payment methods are accepted?
We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across India.
How do I track my shipment?
Once your order is dispatched, you will receive an email and SMS with a tracking link and AWB number. You can also track your package directly through the 'My Orders' section on our website.